Information We Collect

When you reach out to us about wedding or celebration decoration services, we collect information that helps us create your perfect event. This includes basic contact details like your name, phone number, and email address.

We also gather event-specific information - your celebration date, venue location, style preferences, and guest count. Sometimes you'll share photos or inspiration images that help us understand your vision better.

• Contact information (name, email, phone number)
• Event details (date, venue, type of celebration)
• Design preferences and inspiration materials
• Budget range and service requirements
• Communication records and consultation notes

How We Use Your Information

Everything we collect serves one main purpose - creating amazing celebrations that match your dreams. We use your information to design proposals, coordinate with vendors, and keep you updated throughout the planning process.

Your contact details help us schedule consultations and send you updates about your event. The design preferences you share guide our creative process, while budget information helps us recommend services within your range.

Information Storage and Security

Your personal information is stored on secure servers in Azerbaijan, with backup systems that protect against data loss. We use industry-standard encryption for all digital communications and maintain physical security measures for any printed materials.

Only team members directly involved in your event have access to your information. Our staff signs confidentiality agreements and receives regular training on privacy practices.

• Encrypted data storage and transmission
• Regular security audits and updates
• Limited access based on job requirements
• Secure disposal of printed materials

Sharing Your Information

We work with trusted partners - florists, lighting specialists, venue coordinators - to bring your celebration to life. These partners receive only the information they need for their specific role in your event.

All vendor partners sign agreements requiring them to protect your privacy and use your information only for your event services. We never share client lists or contact information for marketing purposes.

In compliance with Azerbaijan law, we may share information if required by legal authorities, but we'll notify you unless legally prohibited from doing so.

Your Rights and Choices

You have complete control over your personal information. You can request to see what information we have about you, ask for corrections, or request deletion of your data after your event is complete.

If you want to limit how we use your information or stop receiving updates about additional services, just let us know. We respect your preferences and will adjust our communications accordingly.

• Access your stored personal information
• Request corrections to inaccurate data
• Ask for deletion of your information
• Limit data processing activities
• Receive your data in a portable format

Data Retention

We keep your information for three years after your event date. This allows us to help with any follow-up questions and provides reference materials if you plan future celebrations with us.

After three years, we securely delete personal contact information while maintaining anonymous records of event types and general service data for business planning purposes.

If you request earlier deletion, we'll remove your information within 30 days while keeping minimal records required by Azerbaijan business regulations.

Website and Communication Privacy

Our website uses basic cookies to remember your preferences and improve your browsing experience. We don't track your activity across other websites or share browsing data with advertising companies.

Email communications include standard tracking to know if messages are delivered successfully. This helps us follow up on important event updates and ensures nothing gets lost in spam filters.

Phone conversations may be noted for planning purposes, but we don't record calls without your explicit consent.

Updates to This Policy

We review and update this privacy policy annually or when we make significant changes to our services. Any updates will be posted on our website with a new effective date.

For major changes that affect how we handle your information, we'll send direct notifications to active clients and provide 30 days notice before implementing changes.